Tour Leader Checklist – What to Check Before, During, and After a Trip
A complete checklist for tour leaders and group travel organizers. Practical lists for every stage of the trip: preparation, execution, and wrap-up. Make sure you don't miss anything.
Being a tour leader means juggling dozens of details at once. One overlooked item — an unverified reservation, a missing document, a forgotten meeting time reminder — can derail an entire day. That is why professional tour leaders work with checklists.
This article provides a practical checklist you can use before every trip, during the journey, and after returning home. This is not theory — these are concrete items to tick off.
Part 1: Before the Trip (3–7 Days Ahead)
Documentation and Formalities
- Participant list with contact details (phone, email)
- Emergency contacts for families or companies
- Parental consent forms (for minors) — signed and collected
- Copies of ID documents or verification of validity
- Group insurance policy (travel, medical) — policy number and insurer’s phone
- Trip rules and terms — signed by participants
- Contract with tour operator or organizer (if applicable)
Reservations and Confirmations
- Transportation — booking confirmation, driver details, phone number
- Accommodation — confirmations for all hotels, addresses, phone numbers
- Entrance tickets — reservations, confirmation numbers, entry times
- Group meals — restaurant reservations with time and headcount
- Local guides — confirmation, meeting point, phone number
- Local transfers — if different from main transportation
Itinerary and Logistics
- Day-by-day program with times and addresses
- Addresses and GPS coordinates of key locations
- Travel times (realistic, not just Google Maps estimates)
- Plan B for bad weather or closed attractions
- Parking locations for the bus
- Information about local fees (tolls, parking, city taxes)
Communication with the Group
- Itinerary sent to participants
- First meeting time and location confirmed
- Packing list provided
- Document requirements communicated
- Group chat created (WhatsApp/Messenger/other)
- Tour leader’s phone number shared
Part 2: The Day Before Departure
Final Verification
- Call the driver — confirm pickup time
- Call the first hotel — confirm reservation and arrival time
- Check weather forecast for the first days
- Devices charged (phone, power bank)
- Printed or offline-available: itinerary, participant list, reservations
Tour Leader’s Equipment
- First aid kit
- Motion sickness bags
- Megaphone or PA system (for large groups)
- Name tags or badges for the group (if used)
- Flag, umbrella, or group identification sign
- Cash for small expenses (tips, parking, emergency purchases)
- Payment card with emergency spending limit
- Notebook and pen
- Power bank
- Phone charger
Part 3: On Departure Day (Before the Meeting)
- Alarm set, wake up with time to spare
- Phone charged to 100%
- Check messages from participants (questions, changes)
- Check traffic reports for disruptions
- Arrive at meeting point 15–20 minutes before participants
- Contact driver — confirm they are on the way
Part 4: At the Meeting Point
- Visible position with group identification sign
- Attendance check
- ID document verification (if required)
- Collect any missing consents or documents
- Brief welcome and introduction
- Explain trip rules
- Share tour leader’s phone number with all participants
- Inform about first destination and estimated arrival time
Part 5: During the Trip (Daily)
Morning
- Confirm everyone had breakfast
- Remind the group of the day’s plan and meeting times
- Check weather and adjust program if needed
- Contact guide or attraction — confirm timing
At Every Meeting Point
- Attendance check — headcount
- Remind of next meeting time
- Share tour leader’s phone number (especially with new groups)
- Inform about free time and boundaries
Evening
- Present the next day’s plan
- Announce breakfast time and departure time
- Verify next day’s reservations (hotel, attractions)
- Answer participant questions
- Resolve any current issues (complaints, requests)
When Changing Hotels
- Remind everyone to pack all belongings
- Check rooms before checkout
- Settle with hotel (minibars, extra services)
- Collect invoice (if required)
Part 6: Emergency Situations – What to Have Ready
- Emergency numbers for destination country (police, ambulance, fire)
- Address and phone of nearest hospital
- Insurance policy number and insurer’s phone
- Embassy or consulate phone (for international trips)
- Tour operator or organizer’s phone
- “Lost participant” procedure — agreed emergency meeting point
- Driver details and bus registration number
Part 7: After the Trip
Same Day
- Say goodbye and thank the group
- Confirm everyone reached home or final destination
- Check the bus — ensure no one left anything behind
Within 2–3 Days
- Financial settlement with organizer
- Submit invoices and receipts
- Trip report (if required)
- Report any incidents to insurance
- Personal notes — what went well, what to improve
- Update contacts for reliable service providers
Optional
- Send thank-you message to the group
- Request feedback or reviews
- Share trip photos
How to Use This Checklist
This list is a starting point. Every tour leader should adapt it to their working style and the specific types of trips they lead. A school trip requires different emphasis than a senior group tour or a pilgrimage.
Practical tips:
- Print the checklist or keep it on your phone
- Tick off items as you complete them — this provides control and peace of mind
- After each trip, add new items that turned out to be important
- Remove items that don’t apply to your situation
Summary
A good checklist is not bureaucracy — it is a tool that allows the tour leader to focus on what matters most: the group and the program. Instead of keeping everything in your head and risking oversights, you have a clear list of things to verify.
A professional tour leader does not rely on memory. They rely on a system.
Looking for a tool to manage your trips without paper lists? TourPilot is an app for tour leaders and group travel organizers — with itineraries, participant lists, documents, and communication in one place. Everything at your fingertips, offline and online.